QUALITY POLICY

Xone Superyacht Operations aims not only to satisfy, but will also strive to exceed our clients’/candaidates/course attendies’ expectations by providing them with a quality services, therefore our aim is to:

  • Promote the Xone Superyacht values of “Providing an excellent training”, “taking
    personal responsibility” and “working well together”.
  • Provide an Safety Management System that complies with applicable Quality
    Standard ISO9001-2015.
  • Clearly define and document our aims and objectives.
  • Training and developing our staff to the standard required to deliver excellent service to our clients’/candaidates/course attendies’ while demonstrating our commitment to industry best practice, compliance and continual improvement.
  • Identify and record business risks and opportunities to constantly align with the context of the organisation and any changes to this relevant to the requirements to interested parties.
  • Identify and comply with all relevant legislation and industry standards.
  • Minimise the environmental impact of our operations.
  • Create and maintain a healthy working culture and environment for our personnel.
  • Ensure the health and safety of persons who may be affected by our activities.
  • Ensure that all employees are aware of their statutory duties and take reasonable care of themselves, others and the environment in which they work and live.
  • Ensure confidentiality of information, including that provided by our clients.
  • Achieving an educational standard which conforms continuity and progressive approach.
  • Establishing an educational standard which provides student satisfaction and permanence.
  • Existence in market as an effective, consistent, and prestigious brand.
  • Devoted working effort and following the process, in order achieve pre-determined aim.
  • Full compliance with International Maritime Education Standards and relevant codes.
  • Complying with changes in world standards without delay.
  • Full compliance with local laws and codes.
  • Updating the syllabus in order to comply with updated local and international codes and laws.
  • Establish permanent productivity.
  • Improvement of Quality System.

Xone Superyacht Operations will achieve these aims and meet our business objectives through: the review and continuous improvement of the Integrated Safety Management System, internal communication, competent and professional supervision, and the ongoing training and development of all our personnel.

CERTIFICATES