Training programs offered by our institution through our Head Office and Branch(es) fully comply with the syllabi recommended by maritime organizations such as Transport Malta, IYT Worldwide, MCA, IMO, and the STCW Code with its latest amendments. All trainings are provided by Master Mariners and Marine Engineer BSc instructors who have extensive sea service and management experience, in order to assist in improving the maritime industry in both local and international markets, and to offer better services than all competitors by following the critical principles listed below:
● Achieving an educational standard that ensures continuity and a progressive approach.
● Establishing an educational standard that ensures student satisfaction and lasting impact.
● Maintaining market presence as an effective, consistent, and prestigious brand.
● Demonstrating devoted effort and following processes to achieve predetermined goals.
● Ensuring full compliance with International Maritime Education Standards and relevant codes.
● Adapting promptly to changes in global standards.
● Ensuring full compliance with local laws and regulations.
● Regularly updating syllabi to comply with revised local and international codes and laws.
● Establishing permanent productivity.
● Improving the Quality System.
Xone Superyacht Group’s aim is to provide a comprehensive range of services to maximize the benefits of our clients—whether they are yacht owners or newcomers to the yachting industry. Xone Superyacht Group aims not only to satisfy but also to exceed our clients’ expectations by providing quality services. Therefore, our objectives are to:
● Promote the Xone Superyacht Group values of “Providing Excellent Service,” “Taking Personal Responsibility,” and “Working Well Together.”
● Become one of the most reliable, pioneering, and innovative yacht management and consultancy companies in the yachting sector, both nationally and internationally, by creating high-quality services and solutions tailored to the specific needs of the industry.
● Offer high-quality yacht management and training solutions that are economical, affordable, and comfortable, meeting all customer needs and expectations.
● Demonstrate devoted effort and follow structured processes to achieve predetermined goals.
● Provide all services—training, events, or management—through professionals with extensive service and management experience to support and improve the yachting industry locally and globally.
● Offer better services than all competitors.
● Identify and comply with all relevant international maritime standards and legislation, adapting to changes in global standards, local laws, and codes in a timely manner.
● Identify and record business risks and opportunities to consistently align with the organization’s context and changes relevant to the requirements of interested parties.
● Minimize the environmental impact of our operations.
● Create and maintain a healthy working culture and environment for our personnel.
● Ensure that all employees are aware of their statutory duties and take reasonable care of themselves, others, and the environment in which they work and live.
● Establish, implement, and maintain the principles of the ISO 9001:2015 Quality Management System throughout the organization; develop the standards necessary to turn business processes and activities into institutional assets.
● Develop customized management solutions tailored to customer needs, to perceive, understand, define, conceptualize, and meet all customer expectations.
● Continuously improve all implemented business processes by aligning with current sector requirements, regulations, and technological trends; conduct internal and external training; and use lessons learned from the organizational knowledge database.
● Understand and meet the needs of employees, solution partners, and subcontractors while enhancing their knowledge, creativity, and competence.
● Adopt an innovative and solution-focused approach to implementing best engineering practices, while considering professional ethics, productivity, and environmental sustainability.
The above Quality Policy principles are our core values and must always be consciously upheld by all personnel and managers. Xone Superyacht Group will achieve these aims and fulfill our business objectives through the review and continuous improvement of the Quality Management System, internal communication, competent and professional supervision, and the ongoing development of all our personnel.
The Quality Policies shall always be available to internal and external parties and maintained as documented information on the organization’s website, and they are posted in the office.